Comments on: Nokia – Do Look Where Your Build Quality Is Going http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/ All things symbian and then some more! Fri, 12 Mar 2010 21:08:25 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Paulie http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-4413 Paulie Wed, 04 Feb 2009 03:55:59 +0000 http://thesymbianblog.com/?p=485#comment-4413 Well got Tmobile in the US. I have had 6 yes that is correct 6086 phones sent to me. I don't think I have had one more then two months. After the last 6086 died I demanded another phone. In steps Nokia 7510 I had about 5 hours and it is going back for exchange, camera does not work. Nokia's build quality sucks period. Made in China. Well got Tmobile in the US. I have had 6 yes that is correct 6086 phones sent to me. I don’t think I have had one more then two months. After the last 6086 died I demanded another phone. In steps Nokia 7510 I had about 5 hours and it is going back for exchange, camera does not work. Nokia’s build quality sucks period. Made in China.

]]> By: samarth http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-3900 samarth Tue, 06 Jan 2009 18:20:05 +0000 http://thesymbianblog.com/?p=485#comment-3900 same here.. my n82's keypad creaks a lot.. and the chrome is now flaking on the inside.. took it to nokia care (i actually had to think about going to them over a few days... have never had a good experience with them.. back in 2005 they took 2 moths to change the screen on my 5100 and charged me a quarter of the phones price for it)and they said physical damage is not covered.. i mean cant u see.. its breaking on the inside.. 1 cant blame china.. they're just doing what they're being asked to do.. the china factory is in the end owned by nokia only and they follow the same quality control.. but yeah.. a finnish model phone i had never had any build issues.. same here.. my n82’s keypad creaks a lot.. and the chrome is now flaking on the inside.. took it to nokia care (i actually had to think about going to them over a few days… have never had a good experience with them.. back in 2005 they took 2 moths to change the screen on my 5100 and charged me a quarter of the phones price for it)and they said physical damage is not covered.. i mean cant u see.. its breaking on the inside..

1 cant blame china.. they’re just doing what they’re being asked to do.. the china factory is in the end owned by nokia only and they follow the same quality control.. but yeah.. a finnish model phone i had never had any build issues..

]]> By: Nokia 5800 XpressMusic Display Bug | The S60 Blog http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-3881 Nokia 5800 XpressMusic Display Bug | The S60 Blog Mon, 05 Jan 2009 11:22:26 +0000 http://thesymbianblog.com/?p=485#comment-3881 [...] this has just become so predictable from you guys now. We also had seen this in a new N85 and Vaibhav also reported the declining quality of your high end devices. Not to mention my new Black E90 which [...] [...] this has just become so predictable from you guys now. We also had seen this in a new N85 and Vaibhav also reported the declining quality of your high end devices. Not to mention my new Black E90 which [...]

]]> By: aulia http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2542 aulia Sat, 13 Sep 2008 09:47:50 +0000 http://thesymbianblog.com/?p=485#comment-2542 mine the new version of E90 RED with the Flat keyboard. When I receive the unit I found that the outside screen was filled with Sand, you hear me it is Sand and not just Dust. After one week of usage the back cover near camera shutter start cracking and made annoying noise. come on Nokia, can't you hire better QC person??? mine the new version of E90 RED with the Flat keyboard. When I receive the unit I found that the outside screen was filled with Sand, you hear me it is Sand and not just Dust. After one week of usage the back cover near camera shutter start cracking and made annoying noise. come on Nokia, can’t you hire better QC person???

]]> By: Muntasser http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2495 Muntasser Tue, 09 Sep 2008 01:06:20 +0000 http://thesymbianblog.com/?p=485#comment-2495 Funnily enough my N95-8GB from Bangladesh of all places has wowed me with it's exceptional build quality since purchase in January 08. It's a "made by nokia" branded phone, so the original factory is most likely in China. Funnily enough my N95-8GB from Bangladesh of all places has wowed me with it’s exceptional build quality since purchase in January 08.

It’s a “made by nokia” branded phone, so the original factory is most likely in China.

]]> By: Vaibhav Sharma http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2491 Vaibhav Sharma Mon, 08 Sep 2008 17:30:41 +0000 http://thesymbianblog.com/?p=485#comment-2491 All phones listed above came out of China for sure. However it wasn't meant to blame China, rather that particular batch of phones. All phones listed above came out of China for sure. However it wasn’t meant to blame China, rather that particular batch of phones.

]]> By: Lu http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2490 Lu Mon, 08 Sep 2008 16:48:57 +0000 http://thesymbianblog.com/?p=485#comment-2490 Blame it on China: "Now is this a problem with a batch of phones that came out of China or something that bothers most black E90’s - I don’t know." I thought China never makes highend N/E series Nokia phones? Blame it on China:
“Now is this a problem with a batch of phones that came out of China or something that bothers most black E90’s – I don’t know.”

I thought China never makes highend N/E series Nokia phones?

]]> By: The E71 Review | The Symbian Blog http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2438 The E71 Review | The Symbian Blog Wed, 03 Sep 2008 18:52:11 +0000 http://thesymbianblog.com/?p=485#comment-2438 [...] late, I have had some complaints with regard to the general build quality on Nokia devices, Eseries included, but I am glad to say [...] [...] late, I have had some complaints with regard to the general build quality on Nokia devices, Eseries included, but I am glad to say [...]

]]> By: kunal kashyap http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2359 kunal kashyap Sun, 31 Aug 2008 11:41:18 +0000 http://thesymbianblog.com/?p=485#comment-2359 i bought my nokia E 90 in july 2007.... i had some noise problem after using it for around 10 months... d keypad polish problem shown in d pic was same fa me too.. nokia could not repair my phone n after 1 month i got a replacement...But even d new fone has d same polish problem with d keypad ...it looks so bad..... i bought my nokia E 90 in july 2007…. i had some noise problem after using it for around 10 months… d keypad polish problem shown in d pic was same fa me too.. nokia could not repair my phone n after 1 month i got a replacement…But even d new fone has d same polish problem with d keypad …it looks so bad…..

]]> By: Vishal Damniwala http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2344 Vishal Damniwala Fri, 29 Aug 2008 02:10:05 +0000 http://thesymbianblog.com/?p=485#comment-2344 Worst Nokia phone was 5500 sports..... they said it was "Built for all conditions, the durable Nokia 5500 Sport is shock, water, and dust resistant " but it acted exactly opp of the above.. SHAME ! Worst Nokia phone was 5500 sports….. they said it was “Built for all conditions, the durable Nokia 5500 Sport is shock, water, and dust resistant ” but it acted exactly opp of the above..

SHAME !

]]> By: Anup http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2336 Anup Thu, 28 Aug 2008 14:15:45 +0000 http://thesymbianblog.com/?p=485#comment-2336 @Suresh, Am also from Chennai, where did you buy your phone that they allow you to return it and buy another? Can you name the store and location please? This is certainly interesting...i did'nt know any store which did that! @Suresh,

Am also from Chennai, where did you buy your phone that they allow you to return it and buy another? Can you name the store and location please? This is certainly interesting…i did’nt know any store which did that!

]]> By: Suresh http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2323 Suresh Wed, 27 Aug 2008 16:29:38 +0000 http://thesymbianblog.com/?p=485#comment-2323 hi, i let me give you my cases: 1. e51: detected radio-tuning rumbling sound upon buying - returned it for defect & purchased a P1i - which works fine. 2. e61i: D-pad issues: loose-contact or something detected upon buying - returned it & purchased motorola E6 - which works fine. 3. e90 red: my most expensive gamble: when we increase the caller volume with the D-pad, we get a rumbling sound. upon complaining to the regional sales manager for the same, i ended up helping him "discover" the same problem in his own device. i got it replaced with another e90 red which works fine. i even updated software to ver.200 or so & it works fine. 4. E50: when the caller speaks, you hear a rumbling sound; the nokia "care" center asked me to leave the device for "a few days" when they'll call me back... i ended up requesting a replacement which i got. readers may envy my getting replacements; but you should all know the "blood sweat & tears" i had to go through to get them replaced! on the contrary: Sony Ericsson P1i has been very good to me. albeit a few usability issues (that are actually part of the design itself), the device just works. i do know P1i has its share of rants from users, but in terms of build quality, i think SE has maintained its class - so far, so good. best regards, suresh, chennai, india hi,
i let me give you my cases:
1. e51: detected radio-tuning rumbling sound upon buying – returned it for defect & purchased a P1i – which works fine.
2. e61i: D-pad issues: loose-contact or something detected upon buying – returned it & purchased motorola E6 – which works fine.
3. e90 red: my most expensive gamble: when we increase the caller volume with the D-pad, we get a rumbling sound. upon complaining to the regional sales manager for the same, i ended up helping him “discover” the same problem in his own device. i got it replaced with another e90 red which works fine. i even updated software to ver.200 or so & it works fine.
4. E50: when the caller speaks, you hear a rumbling sound; the nokia “care” center asked me to leave the device for “a few days” when they’ll call me back… i ended up requesting a replacement which i got.

readers may envy my getting replacements; but you should all know the “blood sweat & tears” i had to go through to get them replaced!

on the contrary:
Sony Ericsson P1i has been very good to me. albeit a few usability issues (that are actually part of the design itself), the device just works.

i do know P1i has its share of rants from users, but in terms of build quality, i think SE has maintained its class – so far, so good.

best regards, suresh, chennai, india

]]> By: Adliayob http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2320 Adliayob Tue, 26 Aug 2008 20:21:49 +0000 http://thesymbianblog.com/?p=485#comment-2320 Well, I got my last and final NOKIA last 3 years - The 3230. I remember changing its housing 3 times (because of the build quality issue) and now it just lying inside its original box in my drawer - total malfunction. Since then I switched to another Symbian that is Panasonic X800 (2005) and it still act as my primary phone today!. This year I bought a Samsung i450 and Sony Ericsson W960. The build quality of Samsung device is very good. My wife slipped the phone 3 times since March 2008 without any 'injuries'. Man, I do love Symbian, but the current N and E series of Nokia really annoying. Switch to Samsung Symbian - the build quality is better than others. Well, I got my last and final NOKIA last 3 years – The 3230. I remember changing its housing 3 times (because of the build quality issue) and now it just lying inside its original box in my drawer – total malfunction. Since then I switched to another Symbian that is Panasonic X800 (2005) and it still act as my primary phone today!. This year I bought a Samsung i450 and Sony Ericsson W960. The build quality of Samsung device is very good. My wife slipped the phone 3 times since March 2008 without any ‘injuries’. Man, I do love Symbian, but the current N and E series of Nokia really annoying. Switch to Samsung Symbian – the build quality is better than others.

]]> By: WOM World / Nokia » Blog Archive - Nokia build quality http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2314 WOM World / Nokia » Blog Archive - Nokia build quality Tue, 26 Aug 2008 11:31:19 +0000 http://thesymbianblog.com/?p=485#comment-2314 [...] Sharma from the Symbian Blog has posted a cautionary note to Nokia warning them to pay attention to their build [...] [...] Sharma from the Symbian Blog has posted a cautionary note to Nokia warning them to pay attention to their build [...]

]]> By: SG http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2307 SG Mon, 25 Aug 2008 22:51:58 +0000 http://thesymbianblog.com/?p=485#comment-2307 From what I've heard about the E71, it seems to be a reliable device :) Nokia's phones are getting more plasticky day by day :( We need Metal in them :D From what I’ve heard about the E71, it seems to be a reliable device :)

Nokia’s phones are getting more plasticky day by day :(

We need Metal in them :D

]]> By: Nokia Daily News - 08/23/08 | Nokia Daily News http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2306 Nokia Daily News - 08/23/08 | Nokia Daily News Mon, 25 Aug 2008 21:23:42 +0000 http://thesymbianblog.com/?p=485#comment-2306 [...] The Symbian Blog - Where’s the build quality gone? E90 & N82 problems [...] [...] The Symbian Blog – Where’s the build quality gone? E90 & N82 problems [...]

]]> By: Jamal http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2305 Jamal Mon, 25 Aug 2008 19:02:06 +0000 http://thesymbianblog.com/?p=485#comment-2305 Yeah Vishal, the target of my comments was Nokia. They think that looking the other way with regards to build quality will get people to upgrade faster. Well guess what, I'm planning for my next phone to be an HTC Touch Diamond successor or a Samsung innoV8 successor. Yeah Vishal, the target of my comments was Nokia. They think that looking the other way with regards to build quality will get people to upgrade faster. Well guess what, I’m planning for my next phone to be an HTC Touch Diamond successor or a Samsung innoV8 successor.

]]> By: Vaibhav Sharma http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2290 Vaibhav Sharma Sun, 24 Aug 2008 17:21:31 +0000 http://thesymbianblog.com/?p=485#comment-2290 Ashu, you are not deviating at all like Aatif said. Even otherwise comparisons and other opinion of anything is most welcome. Infact I've covered the Innov8 here before: http://thesymbianblog.com/2008/07/26/nokia-no-longer-has-the-top-spec-s60-introducing-the-innov8/ Samsung's build quality might be a little better, but a lot of their phones in general have a very plastic feel, which I hate. Marco, that is exceptionally poor. Fortunately, I've not had such a bad experience ever. Nokia service centers usually take time, but get the job done. Ashu, you are not deviating at all like Aatif said. Even otherwise comparisons and other opinion of anything is most welcome. Infact I’ve covered the Innov8 here before:
http://thesymbianblog.com/2008/07/26/nokia-no-longer-has-the-top-spec-s60-introducing-the-innov8/

Samsung’s build quality might be a little better, but a lot of their phones in general have a very plastic feel, which I hate.

Marco, that is exceptionally poor. Fortunately, I’ve not had such a bad experience ever. Nokia service centers usually take time, but get the job done.

]]> By: Vishal http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2288 Vishal Sun, 24 Aug 2008 13:14:26 +0000 http://thesymbianblog.com/?p=485#comment-2288 @jamal... I understand .... Bt these days the quality of cell phones has gone so bad... i am in tht opinion if u trade out for a new one it will be beneficial .... I did the same for my N95 and got E71... @jamal… I understand …. Bt these days the quality of cell phones has gone so bad… i am in tht opinion if u trade out for a new one it will be beneficial …. I did the same for my N95 and got E71…

]]> By: Jamal http://thesymbianblog.com/2008/08/23/nokia-do-look-where-your-build-quality-is-going/comment-page-1/#comment-2287 Jamal Sun, 24 Aug 2008 13:00:17 +0000 http://thesymbianblog.com/?p=485#comment-2287 I buy one phone that suits my needs and use it till it dies, I don't believe in wastefulness but anyways. My current phone is an N95 and still going strong, I think less than 1/4 of its life is over. Previously I had a 3660, used that one for 4 years. Just wanted to chip in that phones aren't toys for everyone, to be replaced frequently. I buy one phone that suits my needs and use it till it dies, I don’t believe in wastefulness but anyways.

My current phone is an N95 and still going strong, I think less than 1/4 of its life is over. Previously I had a 3660, used that one for 4 years.

Just wanted to chip in that phones aren’t toys for everyone, to be replaced frequently.

]]>